Live / Mobile
Every term you see in the lobby, on the odds board, or in your account wallet is defined here in plain language. From RTP and house edge to bKash deposit steps and KYC verification, this reference covers the language of sports betting, live casino, and account management so you can make informed choices before you place a wager.
If a definition here does not match what you see on screen, or a feature behaves differently from what you expect, our support team can walk you through it. Reach out through any of the channels below and describe the term or screen you are looking at.
Open the chat icon from any lobby page. Available directly inside your account dashboard — describe the term or screen and an agent will clarify it for you.
Send your question to our support address listed in the Help section of your account. Include a screenshot if a term on screen does not match this glossary.
The Help section inside your account lists common term queries, deposit steps for bKash and Rocket, and account verification walkthroughs you can read at your own pace.
Knowing a definition in isolation is one thing — seeing it in action is more useful. When you open Football Punter Hub and set a stake, the odds format (decimal or fractional) determines how your potential return is displayed before you confirm. The RTP figure shown on a Slot Powerplay title tells you the theoretical return percentage the game is built around, not a session promise. In Crash Velocity, the multiplier is the live game mechanic — your decision is when to cash out before the round ends. When you fund your account via bKash, the deposit amount moves to your wallet balance, which is the figure you wager from. Each of these moments connects a term from this glossary to a concrete action on screen.
Decimal odds of 2. 50 on a match mean a 100 BDT wager returns 250 BDT if correct. The odds are shown on the bet slip before you confirm, so you can check the implied probability before committing.
The RTP percentage on Slot Powerplay is shown on the game info panel where the provider exposes it. It reflects the long-run theoretical return, not a per-session result.
The multiplier in Crash Velocity rises in real time. Your wager is settled at the multiplier value when you choose to exit — or at 1x if the round ends before you act.
After a bKash transfer clears, the amount appears in your account wallet. That balance is what you draw from when placing any bet or entering a live table.
These definitions cover the terms that appear most often in sports markets, payment flows, and account management screens.
Asian Handicap removes the draw outcome from a match by giving one side a virtual head start. It splits the market into two results, which can also split your stake across two lines for a partial settlement.
Over/Under is a market on whether a combined figure — goals, runs, points — will be higher or lower than the line set for that event. You pick a side; the final count settles the bet.
A rollover is the number of times a credited amount must be wagered before it can be withdrawn. The current requirement for any active amount is shown in your account dashboard after login.
An e-wallet here refers to mobile money accounts like bKash and Rocket. You link your registered mobile wallet number in the deposit section and transfer funds directly from that account.
KYC stands for Know Your Customer. It is the identity verification step where you submit documents so the platform can confirm your account details before processing withdrawals or raising limits.
Account limits are thresholds set on deposit, wager, or session activity. The current state of any limit on your account is shown in the account settings section after you log in.
Start here if you are new to the lobby. These are the foundational terms that appear across slots, live tables, and sports markets.
RTP stands for Return to Player. It is the theoretical percentage of total wagers a game returns over a very large number of rounds. A 96% RTP means 96 BDT returned per 100 BDT wagered on average, long-term.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage.
Volatility describes how a slot distributes its prizes. High volatility means larger prizes hit less often; low volatility means smaller prizes land more frequently. Neither is better — it depends on your preferred session style.
A wager is the amount you stake on a single bet or game round. Turnover refers to the total amount wagered over a period. Both terms appear in your account transaction history.
A jackpot is a slot game's top prize, awarded on rare symbol combinations or a dedicated feature round. The prize value and trigger conditions are shown in the individual game's paytable.
A live dealer game streams a real human dealer running a table — baccarat, roulette, or similar — from a studio. You place bets on screen and the outcome is determined by the physical cards or wheel in the stream.
Terms cluster by context. Knowing which screen a term belongs to helps you find the right definition quickly when something is unclear.
RTP, volatility, multiplier, bonus round, paytable, and scatter appear in the game info panel or paytable of each slot or crash title. Open the info icon inside any game to see the values the provider has published.
Decimal odds, Asian Handicap, Over/Under, and handicap line appear on the sports betting board inside Football Punter Hub and other market pages. The bet slip shows your potential return before you confirm.
Deposit, withdrawal, wallet balance, transfer, and e-wallet appear in the cashier section of your account. bKash and Rocket transactions are listed with a status and timestamp in your transaction history.
KYC, verification status, rollover, and account limits appear in the account settings and verification sections after login. The current state of each is shown there — not in the lobby or game screens.
A player who knows what RTP and volatility mean can pick a slot that fits their session length and stake size rather than choosing by thumbnail alone. Someone who understands Asian Handicap can read a football market clearly instead of guessing at the numbers. On the account side, knowing what KYC requires means your withdrawal is not delayed by a missing document. The same applies to rollover conditions — the figure in your dashboard only makes sense if you know what turnover means. This glossary is not a strategy document; it is a reference so the language of the lobby does not slow you down. When a term on screen does not match a definition here, the support team listed above can clarify it directly.
These questions cover how the platform's actual features work — distinct from the definitions above.
Open the game and tap the info or paytable icon inside it. RTP is shown there only when the studio — Spadegaming, PG Soft, CQ9 or others — has published it for that title. Not every title displays it.
Log in and open the account dashboard. Your wallet balance updates once the bKash transfer is confirmed. The transaction also appears in your deposit history with a status and timestamp.
Go to account settings after login. The verification section shows which documents have been submitted and whether your account is fully verified or has a pending step outstanding.
Odds are shown in decimal format by default on the betting board. The bet slip calculates your potential return automatically when you enter a stake, so you can review it before confirming.
If a bet is voided or cancelled by the platform, the staked amount is returned to your wallet balance. The adjustment appears in your transaction history with a void or refund status.
The current rollover progress for any active amount is shown in your account dashboard after login. The figure updates as you place wagers that count toward the requirement.